Shipping Policy
Shipping Rates
- We offer flat-rate shipping of $7.99 for all orders within the United States.
- Orders over $50 qualify for free shipping within the United States, unless promo codes are applied.
- For international orders, shipping rates vary based on location and will be calculated at checkout.
Processing Time
- Orders are processed and shipped within 1-3 business days of purchase.
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times
- Estimated shipping times are as follows:
- United States: 3-7 business days
- International: 7-21 business days
- Please note that these are estimates and actual shipping times may vary.
Shipping Carriers
- We use USPS, UPS, and FedEx for shipping US orders.
- International orders are shipped via USPS or other international carriers.
Order Tracking
- Once your order has shipped, you will receive a tracking number to track your package's progress.
- Please allow 24-48 hours for the tracking information to update.
Shipping Restrictions
- We currently do not ship to PO boxes.
- Some items may have shipping restrictions based on size, weight, or destination.
Customs and Import Taxes
- International orders may be subject to customs and import taxes.
- These charges are the responsibility of the buyer and are not included in the item price or shipping cost.
Returns
- Check out the Returns Policy page.
Lost or Damaged Packages
- We are not responsible for lost or damaged packages once they have been shipped.
- If your package is lost or damaged, please contact the shipping carrier directly to file a claim.
Contact Us
- If you have any questions about our shipping and returns policy, please contact us at trenzyfindzz@gmail.com.