Shipping Policy

Shipping Rates

  • We offer flat-rate shipping of $7.99 for all orders within the United States.
  • Orders over $50 qualify for free shipping within the United States, unless promo codes are applied.
  • For international orders, shipping rates vary based on location and will be calculated at checkout.

Processing Time

  • Orders are processed and shipped within 1-3 business days of purchase.
  • You will receive a confirmation email with tracking information once your order has shipped.

Shipping Times

  • Estimated shipping times are as follows:
    • United States: 3-7 business days
    • International: 7-21 business days
  • Please note that these are estimates and actual shipping times may vary.

Shipping Carriers

  • We use USPS, UPS, and FedEx for shipping US orders.
  • International orders are shipped via USPS or other international carriers.

Order Tracking

  • Once your order has shipped, you will receive a tracking number to track your package's progress.
  • Please allow 24-48 hours for the tracking information to update.

Shipping Restrictions

  • We currently do not ship to PO boxes.
  • Some items may have shipping restrictions based on size, weight, or destination.

Customs and Import Taxes

  • International orders may be subject to customs and import taxes.
  • These charges are the responsibility of the buyer and are not included in the item price or shipping cost.

Returns

Lost or Damaged Packages

  • We are not responsible for lost or damaged packages once they have been shipped.
  • If your package is lost or damaged, please contact the shipping carrier directly to file a claim.

Contact Us

  • If you have any questions about our shipping and returns policy, please contact us at trenzyfindzz@gmail.com.